Customer Experience Assurance Blog CX Assurance Blog Insights, ideas, & inspiration on testing & improving your customer experience. Category Tag Selection filters March 8, 20214 DOs and 3 DON’Ts for Training a Chatbot NLP ModelA quick summary of 7 important DOs and DON’Ts when training an NLP model for a chatbot.Topics: Chatbot Testing, Chatbots, Cyara Botium, Natural Language Processing (NLP), NLP model